In the aftermath of a major disaster that destroyed its warehouse, a book distributor had to quickly secure new space and begin replenishing inventory to resume service to customers. There was no time to plan for an effective layout or improve old processes. The company selected Distribution Design for an Operational Audit. The recommendations were categorized as short term, immediate needs and longer term improvements after the operation was stable. The leading improvements included an efficient layout, faster unloading and loading of products, specific material storage and handling equipment, and many process improvements.